FAQ
Product 1:Salad Maker Series
Q1: ls the material of the product safe?
A: This product is made of food-grade zinc alloy, which is in line with national safety standards. Lt is lead-free and non-toxic, and can be safely touched with food materials.
Q2: How to replace slicing/slicing accessories?
A:①The bottom notch of the knife cup is aligned with the buckle position ②The knife cup and the handle are tightly tightened in the opposite direction. (Can watch the product use video)
Q3: Which ingredients are suitable for processing?
A: lt can handle hard vegetables such as carrots, cucumbers, potatoes, etc. It is recommended to avoid using hard ingredients..
Q4: What do l need to pay attention to when cleaning?
A:①Rinse the parts separately after removing them. The blade part is recommended to be wiped with a soft cloth. lt is forbidden to use a steel ball to avoid scratching the coating; ②body part with wet towel wipe, can not soak.
Product 2:Energy-Saving Pot Series
Q1: Will the ceramic glaze coating come off?
A: Using high temperature sintering process, the coating has passed 50,000 wear-resistant tests and will not fall off in normal use. Please do not use metal spatula or sharp tools to scratch.
Q2: How is the energy saving effect reflected?
A: Aluminum alloy die-casting pot body + three-dimensional heat transfer tank design, thermal efficiency increased by 13%, boil 1L of water only about 3 and a half minutes (test environment :1500W/25℃C water temperature).
Q3: ls it compatible with induction cookers?
A: Because it is made of aluminum alloy, it is only suitable for open flame, ceramic furnace and halogen furnace, not for induction cooker.
Q4: How to clean stubborn stains thoroughly?
A:① Soak in warm water for 10 minutes ② Dip a sponge in baking soda and rub gently.